Commercial Manager

Klarna makes shopping smoooth. And we do it with flair because shopping is fun. Every day, we help customers, businesses, and partners explore just how smoooth the modern shopping experience can be.

It means we’re constantly changing the game. Always trying out new things. And we encourage our people to do the same. To grow. To develop. Because we don’t believe roles have to stay fixed. Instead we inspire our people to take an irregular career path. As a company of 350 dynamic start-ups, our whole business is built for it. So once you’re in, there’s no telling what will happen next.

Klarna strives to become the world’s favourite way to buy and we want more talented people to join our journey. We are currently looking to grow our Commercial teams in the DACH region to help achieve our mission to challenge the traditional finance industry and make it smooother the Klarna way! Are you our new rockstar?

Who you are

• • You are an ambitious person with significant drive to build up new things
  • You have an entrepreneurial “can-do” mindset constantly challenging the status quo and embracing change
  • You are passionate about your job and enjoy fast paced international working environments
  • You have a desire to go above and beyond to produce best work results
  • You are persistent in understanding the customers’ needs and developing the business
  • You are a great communicator who loves to deal with customers personally and become their strategic advisor

It goes without saying that to achieve excellent results you have 5+ years of B2B Sales, Account Management, or Business Development experience in either the Retail, E-commerce, and/or Payments industry as well as a relevant academic degree. Experience from a high-growth Tech company will help you to navigate the internal landscape in Klarna but is definitely not a must if you are a born networker and a quick learner. Regardless of your role here in Klarna, you possess a winner mentality and can turn leads into successful deals.

Working proficiency and verbal/written communication skills in German and English are required to work in this region.

If you have read up to here, you see that it is not a traditional job description with hard core requirements. We are after finding great talent and want to get to know you better and see what you vision as your next challenge before we go into details.

However, there are a few roles that we have in mind as we are growing our teams. You will become an essential part of our Commercial Competence and will focus on either New Sales, Account Management, or Partner Management, depending on your strengths and previous experience.

As we are expanding our business in other verticals, it also means that we are looking for you with leadership experience who would like to take on a new challenge. You would be responsible for building a strong team, defining the strategy for our Digital business as well as making sure that even more customers out there will be able to experience the Klarna Smooothness.

Our New Sales teams primarily focus on identifying new merchant prospects in the Retail industry doubling down – among others – on leads from the Fashion, Electronics, Home & Living, and Beauty verticals. Following Klarna’s unique Way of Winning sales approach, your ultimate target will be to close new deals with enterprise merchants driving transaction volume and revenues for Klarna’s DACH business.

As part of one of our Merchant Development teams, you will manage Klarna’s key Retail merchants in the DACH region and work with top brands such as Adidas, IKEA, Zara, and Media Markt. Thereby, you will identify upsell potential, optimize existing merchant integrations along the entire customer journey, and run co-marketing activities together with merchants to increase Klarna’s reach.

If you want to join our Partner Management team, you will be building strong relationships with leading e-commerce Platforms, PSPs, System Integrators (SIs), and Design Agencies in the DACH region. You will focus on raising market awareness of Klarna Payment solutions through prominent placements in partner proposals, in their communication channels, and through co-marketing activities.

Send over a CV in English.